Books by Pat Cochrane
Total count: 8
The Power of the PhoneTested Techniques to Cut Costs, Save Time and Boost Sales (The Institute of Management)Trans-Atlantic Publications1993-08-01
The Customer Only Rings OnceManaging Telephone Contact With Your Customers (Institute of Management)Trans-Atlantic Publications1995-09-01
Outbound Telephone SellingA Management ManualGower Publishing Company1999-09-01
The Telephone Skills Coaching Manual: 22 Sessions for Working With Individuals and Small GroupsOutbound CallsRingbound editionGower Publishing Company2002-05-01
The Telephone Skills Coaching Manual: 38 Sessions for Working With Individuals and Small GroupsKey Telephone Skills and Inbound CallsRingbound editionGower Publishing Company2002-05-01
Building a Creative SchoolA Dynamic Approach to School DevelopmentTrentham Books2007-01-01