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Françoise Tourniaire
Identifiers
Open Library
OL538454A
Top Subjects
Software support (1)
Computer software industry -- Customer services (1)
Customer relations -- Management (1)
Books by Françoise Tourniaire
Total count: 2
The art of software support
design and operation of support centers and help desks
Prentice Hall PTR
1997-01-01
Just enough CRM
Prentice Hall PTR
2003-01-01
