Topic
Teleworking
41 books
The call center handbook
[by Keith Dawson].
Call Center Operation: Design, Operation and Maintenance
Duane Sharp
Diamond Quality Leadership: The Six Qualities that Separate the Best Leaders from the Rest
Mark Hinderliter
The Telephone Skills Coaching Manual: 38 Sessions for Working With Individuals and Small Groups: Key Telephone Skills and Inbound Calls
Pat Cochrane
Trainer Training For Labour Administrations. A Practical Guide
Robert Heron
Telenursing: nursing practice in cyberspace
Charles C. Sharpe.
Teleworking (IES Reports)
Ursula Huws
30 Minutes to Improve Telesales Techniques (30 Minutes)
Chris De Winter
Telecommuting and Virtual Offices : Issues and Opportunities
Nancy J. Johnson
Common Sense ISD: Instructional Systems Development for Non-Trainer Managers in Small and Mid Size Business
Richard Cavalier
Showing 10 of 41 books