Design for Six Sigma for Service (Six SIGMA Operational Methods)
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Word Count
128,000 words, Guess
Page Count
512 pages
Identifiers
- Open LibraryOL7300781M
- ISBN-139780071445559
- ISBN-100071445552
- OCLC Control Number57281827
- Library of Congress Control Number2005050471
and 2 more
- Goodreads3500838
- LibraryThing4064344
Classifications
- LCCTS156
Description
The primary objective of this new book is to provide a comprehensive reference for those who work in a service industry setting. Unlike Design for Six Sigma a Roadmap for Product Development, this new book will address the 5 leading issues in the service industry, which are customer satisfaction, cost reduction, value improvement, change management and process performance measurements.
First Sentence
Entities in the service industry are called service organizations.
Subjects
Other Editions
- Design for Six Sigma for Service (Six SIGMA Operational Methods)
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