Author

Publication

2011 - Greenleaf Book Group Press, Austin, Tex, Texas

Language

English

Word Count

53,500 words, Guess

Page Count

214 pages

Identifiers

and 1 more

Classifications

  • DDC658.8/12
  • LCCHF5415.5 .H934 2011

Alternate Titles

  • Seven customer service strategies to create an amazing customer (and employee) experience
  • Customer service strategies to create an amazing customer (and employee) experience

Description

A guide to the principle of customer amazement. Hyken uses fifty companies as role-model examples to teach seven powerful strategies that will kick-start the revolution in your organization.

Subjects

Links

Other Editions

  • The amazement revolution: seven customer service strategies to create an amazing customer (and employee) experienceGreenleaf Book Group Press2011-01-01

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