Publication

2007-02-26 - Wiley

Language

English

Word Count

68,000 words, Guess

Page Count

272 pages

Identifiers

and 3 more
  • Library of Congress Control Number2006036647
  • LibraryThing2512828
  • Goodreads245096

Classifications

  • LCCTX911.3.C8 T57 2007

Description

"Blending thought-provoking ideas with down-to-earth advice, this book reveals why creating an intimate, positive, and long-lasting connection with customers is the key to success for the twenty-first-century organization, and illustrates how leaders in any field can accomplish this goal. Entertaining and informative, Chocolates on the Pillow Aren't Enough offers a detailed look at how the right customer experience can produce long-lasting success for any organization."--BOOK JACKET.

Subjects

Other Editions

  • Chocolates on the Pillow Aren't Enough: Reinventing The Customer ExperienceWiley2007-02-26

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