Qualitätsmanagement
eine aktuelle Standortbestimmung unter besonderer Berücksichtigung der Anwendung in der Bank
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Subjects
Topics
Bank managementBank management.Banks and bankingCustomer servicesTotal quality managementTotal quality management.Banks and banking -- Customer services.
Series Statement
- Beiträge des Instituts für Rechnungswesen und Controlling der Univerität Zürich ;
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