Author

Publication

2000-10-19 - Routledge

Language

English

Word Count

83,000 words, Guess

Page Count

332 pages

Identifiers

and 2 more
  • Library of Congress Control Number00022193
  • LibraryThing6798190

Classifications

  • LCCHF5415.13 .I577 2000

Description

By bringing together a multi-disciplinary set of contributions from leading writers in the field of service marketing and management, this book represents a much-needed resource of the current `state-of-the-art' research and conceptual development in internal marketing. Comprising new theoretical and empirical work, and case studies based on a wide range of sector and industry applications, Internal Marketing identifies key themes and issues, including:· social model of marketing· human resource management perspective· marketing and service management· quality managementorganisational development· corporate identity, image and reputation· corporate communication

First Sentence

During the 1990s decade of Capitalism Triumphant, we heard constantly about the evils of central planning and authoritarian control.

Subjects

Other Editions

  • Internal Marketing: Directions for ManagementRoutledge2000-10-19
Show 1 more editions

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