Author

Publication

1998-05-01 - Prentice Hall & IBD

Word Count

31,000 words, Guess

Page Count

124 pages

Physical Format

Paperback

Identifiers

  • Internet Archiveexcellenceinprac0000chen
  • ISBN-101562860895
  • ISBN-139781562860899
  • Better World Books9781562860899
  • Better World BooksP8-CLO-108
and 1 more

First Sentence

In the service delivery arena, quick access to information and infrastructure services is key to customer and employee satisfaction.

Subjects

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