Publication

2015 - Wiley & Sons, Incorporated, John

Language

English

Word Count

100,000 words, Guess

Page Count

400 pages

Identifiers

  • ISBN-139781119148463
  • ISBN-101119148464
  • Library of Congress Control Number2015043071
  • Library of Congress Control Number2015043639
  • Better World Books9781119148463
and 1 more

Classifications

  • LCCTX911.3.P4M55 2017
  • LCCTX911.3.P4 M55 2017
  • LCCTX911.3.P4

Description

"Supervision in the Hospitality Industry: Leading Human Resources, 7th Edition focuses on the different roles of employees from beginning leaders, newly promoted supervisor, or anyone planning a career in the hospitality field. The text is enhanced from previous issues with more industry examples and the addition of key word definitions. It offers several new chapters on topics such as supervisors as leaders; goal setting; supervisory communication; suggestions for improving communications and social media communications; drivers of diversity; multiculturalism; social media recruiting; hiring suggestions; evaluating on-the-job performance and performance improvement; behaviors of leaders; team building; teaching methods for training; causes of conflict in the workplace; critical thinking example and question on discipline; supervising employees; supervisors delegating; and common mistakes in delegating"--

Subjects

Other Editions

  • Supervision in the Hospitality IndustryWiley & Sons, Incorporated, John2015

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