Implementing ISO/IEC 20000 Certification - The Roadmap
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Author
Publication
2008-02-29 - Van Haren Publishing
Word Count
53,000 words, Guess
Page Count
212 pages
Physical Format
Paperback
Identifiers
- Internet Archiveimplementingisoi0000clif
- ISBN-10908753082X
- ISBN-139789087530822
- Open LibraryOL28956196M
Classifications
- LCCHD9696.67.A2 C637 2008
Subjects
Topics
ManagementQuality controlCustomer servicesInformation technologyCustomer service industryIT infrastructure library
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