Strategic Lean Service
A case study of how a global IT service delivery organization used Lean to drive organizational transformation and achieve customer satisfaction
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Author
Publication
2012-02-01 - Robert Oh and Sunit Prakash
Word Count
45,000 words, Guess
Page Count
180 pages
Physical Format
Paperback
Identifiers
- Open LibraryOL27604091M
- ISBN-100473204479
- ISBN-139780473204471
Subjects
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