Author

Publication

2010 - Business Plus, New York, NY, New York (State)

Language

English

Word Count

63,250 words, Guess

Page Count

253 pages

Identifiers

  • ISBN-139780446563048
  • ISBN-100446563048
  • Library of Congress Control Number2009047113
  • OCLC Control Number320191190
  • Better World Books9780446563048
and 1 more

Classifications

  • DDC658.4/09
  • LCCHF5386 .H864 2010
  • LCCHF5386.H864 2010

Description

Tony Hsieh--the widely-admired CEO of on-line shoe retailer, Zappos--explains how he created a unique culture and commitment to service that aims to improve the lives of its employees, customers, vendors and backers. Even better, he shows how creating happiness and record results go hand-in-hand.

Subjects

Topics

LeadershipZappos (Firm)VersandhandelKundenbindungServicepolitikSchuheinzelhandelZappos.com (Firm)

Other Editions

  • Delivering happiness: a path to profits, passion, and purposeBusiness Plus2010-01-01
Show 1 more editions

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