Contributions

  • Wilson, K. 1958- - Contributor
  • O'Keefe, Susan Heyboer. - Contributor

Publication

1995 - AMACOM, New York, New York (State)

Language

English

Word Count

89,000 words, Guess

Page Count

356 pages

Identifiers

and 3 more

Classifications

  • DDC651.3
  • LCCHF5547.5 .S8163 1995

Alternate Titles

  • Administrative assistant's and secretary's handbook

Description

Between coordinating meetings, making travel arrangements, and running the phone lines, being a professional administrative assistant requires an astonishing and varied range of skills involving interpersonal communication, written presentations, and organizational ability. Written in a down-to-earth style, Administrative Assistant’s and Secretary’s Handbook provides readers with information on subjects including record keeping, telephone usage, office machines, mail, business letters, and computer software skills. Now in its third edition, the book has been completely revised with expanded coverage of topics including electronic records management, interpersonal and communication skills, troubleshooting computer problems, time and stress management, customer service, event planning, web conferencing, math for office professionals, office management and supervision, transcription, and much more. Comprehensive and completely up-to-date, this is the book every administrative professional should own.

Subjects

Genres

  • Handbooks, manuals, etc

Other Editions

  • Administrative assistant's & secretary's handbookAMACOM1995-01-01

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