The bottom line
determining and communicating the value of the special library
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Author
Publication
2002 - Libraries Unlimited, Westport, Conn, Connecticut
Language
English
Word Count
46,500 words, Guess
Page Count
186 pages
Identifiers
- Open LibraryOL3701807M
- ISBN-101591580048
- OCLC Control Number51282047
- OCLC Control Numberbottomlinedeterm0000matt
- Library of Congress Control Number2003268258
and 2 more
- LibraryThing447725
- Goodreads1379001
Classifications
- LCCZ675.A2 M38 2002
Description
"Describing how value is added and how it can best be measured, Joseph Matthews explains different types of evaluations (models, implications, and methods) and a variety of measures (input, process, and output). He shows how a cost-benefit analysis and a library balanced scorecard, along with effective communication, can position the library as a "value center" rather than a "cost center." A glossary, list of recommended reading, and an appendix (including a library benefits survey and a table of measures with respective definitions) make this the ultimate means of establishing the value of your library - an essential guide no special librarian should be without!"--BOOK JACKET.
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