Blueprints for service quality
The Federal Express approach (AMA management briefing)
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Publication
1991 - AMA Membership Publications Division, American Management Association
Language
English
Word Count
20,250 words, Guess
Page Count
81 pages
Physical Format
Paperback
Identifiers
- ISBN-100814423477
- ISBN-139780814423479
- Goodreads4749813
- LibraryThing286556
- Open LibraryOL8043118M
Subjects
Topics
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