Why we fail
learning from experience design failures
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Author
Publication
2013 - Rosenfeld Media, Brooklyn, N.Y, New York (State)
Language
English
Word Count
58,000 words, Guess
Page Count
232 pages
Identifiers
- Open LibraryOL31012565M
- ISBN-139781933820170
- ISBN-101933820179
- OCLC Control Number857766427
- OCLC Control Number858975078
and 1 more
- Library of Congress Control Number2013939950
Classifications
- LCCHG3761 .L65 2013
Description
"Just as pilots and doctors improve by studying crash reports and postmortems, experience designers can improve by learning how customer experience failures cause products to fail in the marketplace. Rather than proseytizing a particular approach to design, Why We Fail holistically explores what teams actually built, why the products failed, and how we can learn from the past to avoid failure ourselves. " -- P. [4] of cover.
Subjects
Other Editions
- Why we fail
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