Customer Mania! It's Never Too Late to Build a Customer-Focused Company
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Word Count
52,000 words, Guess
Page Count
208 pages
Physical Format
Hardcover
Identifiers
- Open LibraryOL7948300M
- ISBN-139780743270281
- ISBN-100743270282
- OCLC Control Number56324671
- OCLC Control Numbercustomermaniaits00blan
and 3 more
- Library of Congress Control Number2004056398
- LibraryThing1347432
- Goodreads821389
Classifications
- LCCHF5415.5 .B526 2004
Description
Uses the success of the world's largest restaurant chain to explain how a company of any size can develop a unified, people first, customer-oriented approach to doing business.
First Sentence
I HAVE THE GREATEST job in the world.
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