Author

Publication

2007 - Jossey-Bass, San Francisco, California

Language

English

Word Count

68,500 words, Guess

Page Count

274 pages

Identifiers

and 4 more
  • OCLC Control Number86109864
  • Better World Books9780787988616
  • Better World Bookskt-023-558
  • Open LibraryOL17854271M

Classifications

  • DDC658.3/14
  • LCCHF5548.8 .C5955 2007
  • LCCHF5548.8.C5955 2007

Description

After fifteen years of rising to the pinnacle of the hospitality industry, Chip Conley's company was suddenly undercapitalized and overexposed in the post-dot.com, post-9/11 economy. For relief and inspiration, Conley, the CEO and founder of Joie de Vivre Hospitality, turned to psychologist Abraham Maslow's iconic Hierarchy of Needs. This book explores how Conley's company "the second largest boutique hotelier in the world" overcame the storm that hit the travel industry by applying Maslow's theory to what Conley identifies as the key Relationship Truths in business with Employees, Customers and Investors. Part memoir, part theory, and part application, the book tells of Joie de Vivre's remarkable transformation while providing real world examples from other companies and showing how readers can bring about similar changes in their work and personal lives. Conley explains how to understand the motivations of employees, customers, bosses, and investors, and use...

Subjects

Other Editions

  • Peak: how great companies get their mojo from MaslowJossey-Bass2007-01-01

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