Publication

2007 - Alpha Books, New York, New York (State)

Language

English

Word Count

78,500 words, Guess

Page Count

314 pages

Identifiers

and 2 more
  • Better World Books9781592576197
  • Open LibraryOL23142097M

Classifications

  • DDC153.6
  • LCCBJ2121 .H57 2007

Alternate Titles

  • Complete idiot's guide
  • Difficult conversations

Description

How to tackle sensitive subjects. Covering both professional and personal situations, this guide examines ways to approach and handle conversations that are often put off or avoided altogether. The most comprehensive book of its kind, it provides all the information you need to approach difficult conversations with confidence, avoid blaming, overcome defensiveness, and make better decisions.—The only book on the market covering difficult conversations in both the workplace and one’s personal life—Can be read cover to cover or used as a quick reference guide—Reviewed and approved by the Program Chair of Organizational Communication at Franklin University and former professor of Applied Linguistics at Harvard University

Subjects

Other Editions

  • The complete idiot's guide to difficult conversationsAlpha Books2007-01-01

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