Perfect phrases for customer service
hundreds of tools, techniques, and scripts for handling any situation
Our rough guess is there are 55,500 words in this book.
At a pace averaging 250 words per minute, this book will take 3 hours and 42 minutes to read. With a half hour per day, this will take 8 days to read.
How long will it take you?
This book will take an estimated to read at a reading speed averaging words per minute. With 30 minutes per day, this will take to read.
Enter your reading speedYou can take one of our WPM reading speed tests to find your reading speed.
Create a free account to track your reading progress, build your reading list, and set reading goals.
Word Count
55,500 words, Guess
Page Count
222 pages
Identifiers
- Internet Archiveperfectphrasesfo00baca_353
- ISBN-10007144453X
- ISBN-139780071444538
- Goodreads113222
- Library of Congress Control Number2005297103
and 3 more
- OCLC Control Number57713278
- Better World Books9780071444538
- Open LibraryOL3438283M
Classifications
- LCCHF5415.5 .B32 2005
- LCCHF5415.5.B32 2005
Description
Tools for pleasing even the most demanding customersA satisfied customer is a loyal customer, and in todays supercompetitive business economy few things are as crucial to a company's bottom line as the quality of its customer service. This latest title in the popular Perfect Phrases series is just the thing for customer service employees and those who train and manage them. Perfect Phrases for Customer Service gets you quickly up and running with everything you need to keep customers happy and loyal, including:Clear explanations of the reasons for difficult customer behaviorsProven tools and techniques for successfully handling even the most cantankerous customers101 dialogues and scripts organized according to types of difficult behaviors, usable as is or as part of a training program, and easily tailored to any industry and company cultureFor more information, visit customerservicezone.com.
Subjects
Topics
Genres
- Terminology
Other Editions
- Perfect phrases for customer service: hundreds of tools, techniques, and scripts for handling any situation
Reader Reviews
No reviews yet for this book.
Be the first to share your thoughts!