Building blocks for improving customer relationships
20 philosophies for improving the quality of customer care : learning the difference between the concept of customer service and the demonstration of caring for the customer
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Author
Publication
2011 - Richard Flint International, Newport News, Va, Virginia
Language
English
Word Count
0 words, Guess
Page Count
0 pages
Identifiers
- Internet Archivebuildingblocksfo0000flin
- ISBN-10093785137X
- ISBN-100937851361
- ISBN-100937851310
- ISBN-139780937851371
and 4 more
- ISBN-139780937851364
- ISBN-139780937851319
- OCLC Control Number778433393
- Open LibraryOL35741115M
Classifications
- DDC658.812
- LCCHF5415.5 .F55 2011eb
Alternate Titles
- 20 philosophies for improving the quality of customer care
- Twenty philosophies for improving the quality of customer care
Description
The truth of the matter is--in most situations customer service is a concept that is designed by the company, but not always implemented by the people. In the pages of this book, you will find 20 stories that took customer service and defined it with a definition of customer appreciation. In Building Blocks For Improving Customer Relationships, you will learn the difference between the concept of customer service and the demonstration of caring for the customer.
Subjects
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