Author

Contributions

  • Filner, Barbara - Contributor
  • Maxwell, Lisa (Mediator) - Contributor

Publication

2011 - CRC Press, New York, New York (State)

Language

English

Word Count

30,750 words, Guess

Page Count

123 pages

Identifiers

and 4 more

Classifications

  • DDC658.4053
  • LCCHD42 .D56 2011
  • LCCHD42

Description

"Features: details a four-stage process derived from the conflict resolution model used at the National Conflict Resolution Center for more than 25 years; includes background information on common causes of conflict; explains how to address emotionally charged issues, especially during times of restructuring, downsizing, and merger; provides the understanding required to preempt and de-escalate disputes before they become volatile."--Publisher's website.

Subjects

Links

Other Editions

  • The exchange: a bold and proven approach to resolving workplace conflictCRC Press2011-01-01

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