Service management for competitive advantage
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Author
Contributions
- Fitzsimmons, Mona J. - Contributor
Publication
1994 - McGraw-Hill, New York, New York (State)
Language
English
Word Count
115,500 words, Guess
Page Count
462 pages
Identifiers
- ISBN-139780070212176
- ISBN-100070212171
- Goodreads3816818
- LibraryThing949953
- Library of Congress Control Number93035762
and 1 more
- Open LibraryOL1424814M
Classifications
- DDC658
- LCCHD9980.5 .F549 1994
Subjects
Series Statement
- McGraw-Hill series in management
Other Editions
- Service management for competitive advantage
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