ICMI's call center management dictionary
the essential reference for contact center, help desk and customer care professionals
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Author
Contributions
- Incoming Calls Management Institute. - Contributor
Publication
2003 - Call Center Press, Annapolis, Md, Maryland
Language
English
Word Count
55,500 words, Guess
Page Count
222 pages
Identifiers
- ISBN-100965909352
- ISBN-139780965909358
- Goodreads2920129
- LibraryThing3370870
- Library of Congress Control Number2005295155
and 2 more
- OCLC Control Number57588373
- Open LibraryOL3437455M
Classifications
- DDC658.812
- LCCHE8788 .C553 2003
Alternate Titles
- Call center management dictionary
Subjects
Topics
Genres
- Dictionaries
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