Publication

2009 - American Management Association, New York, New York (State)

Language

English

Word Count

54,250 words, Guess

Page Count

217 pages

Identifiers

and 4 more

Classifications

  • DDC658.4/5
  • LCCHF5718 .G347 2009
  • LCCHF5718.G347 2009

Description

No one likes to be criticized. But when feedback is necessary—whether it's with a boss, someone we manage, or another co-worker—it takes great communication skills to successfully get the message across with feelings and relationships intact. Drawing from the latest in psychology on how best to connect with others, How to Tell Anyone Anything steers readers away from the common mistake of focusing on what's wrong, and shows them instead how to provide clear, constructive, positive messages that create real behavior and performance change. Complete with illuminating examples and a unique step-by-step process, the book gives readers powerful insight into how we all react naturally to criticism—and how to transform interactions that might become verbal tugs-of-war into collaborative, problem-solving sessions.

Subjects

Other Editions

  • How to tell anyone anything: breakthrough techniques for handling difficult conversations at workAmerican Management Association2009-01-01

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