How to tell anyone anything
breakthrough techniques for handling difficult conversations at work
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Author
Publication
2009 - American Management Association, New York, New York (State)
Language
English
Word Count
54,250 words, Guess
Page Count
217 pages
Identifiers
- Internet Archivehowtotellanyonea0000gall
- ISBN-139780814410158
- ISBN-100814410154
- Goodreads6513562
- LibraryThing8602341
and 4 more
- Library of Congress Control Number2008045740
- OCLC Control Number272303907
- Better World Books9780814410158
- Open LibraryOL22679107M
Classifications
- DDC658.4/5
- LCCHF5718 .G347 2009
- LCCHF5718.G347 2009
Description
No one likes to be criticized. But when feedback is necessary—whether it's with a boss, someone we manage, or another co-worker—it takes great communication skills to successfully get the message across with feelings and relationships intact. Drawing from the latest in psychology on how best to connect with others, How to Tell Anyone Anything steers readers away from the common mistake of focusing on what's wrong, and shows them instead how to provide clear, constructive, positive messages that create real behavior and performance change. Complete with illuminating examples and a unique step-by-step process, the book gives readers powerful insight into how we all react naturally to criticism—and how to transform interactions that might become verbal tugs-of-war into collaborative, problem-solving sessions.
Subjects
Other Editions
- How to tell anyone anything: breakthrough techniques for handling difficult conversations at work
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