Publication

2002-10-18 - Prentice Hall

Language

English

Word Count

164,000 words, Guess

Page Count

656 pages

Identifiers

and 3 more
  • Library of Congress Control Number2002074916
  • Goodreads3414096
  • LibraryThing1108737

Classifications

  • LCCHD62.15 .T6792 2003

Description

Presenting sufficient theory to ensure a sound understanding of basic concepts, this progressive book provides a fundamental, yet comprehensive exploration of total quality management (TQM) in an all-encompassing, single-volume review that covers not only the principles and practices, but also the tools and techniques. The volume covers principles and practices of quality management, and outlines tools and techniques such as benchmarking, information technology, quality management systems, environmental management systems, quality function deployment, quality by design, products liability, process control and Taguchi's quality engineering. For quality management professionals and trainers.

Subjects

Other Editions

  • Total Quality Management (3rd Edition)Prentice Hall2002-10-18

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