Lessons from the Nordstrom Way
How Companies are Emulating the #1 Customer Service Company
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Word Count
56,500 words, Guess
Page Count
226 pages
Identifiers
- Open LibraryOL7615680M
- ISBN-139780471355946
- ISBN-100471355941
- OCLC Control Number45394447
- OCLC Control Numberlessonsfromnords00robe
and 3 more
- Library of Congress Control Number00043589
- Goodreads72727
- LibraryThing1233817
Classifications
- LCCHF5415.5.S6267 2001
First Sentence
Most of us want choices, and plenty of them.
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