A complaint is a gift
using customer feedback as a strategic tool
1st ed.
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Author
Contributions
- Møller, Claus, 1942- - Contributor
Publication
1996 - Berrett-Koehler Publishers, San Francisco, California
Language
English
Word Count
55,500 words, Guess
Page Count
222 pages
Identifiers
- Internet Archivecomplaintisgiftu00barl
- ISBN-101881052818
- ISBN-139781881052814
- Library of Congress Control Number95052763
- OCLC Control Number33983481
and 2 more
- Better World Books9781881052814
- Open LibraryOL24722958M
Classifications
- DDC658.8/12
- LCCHF5415.5 .B367 1996
- LCCHF5415.5.B367 1996
Subjects
Topics
Links
Other Editions
- A complaint is a gift
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