Next generation call centres
CTI, voice and the Web
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Author
Contributions
- Wood, Stephen. - Contributor
- Delaney, John. - Contributor
Publication
1999 - Ovum, London, England
Language
English
Word Count
70,500 words, Guess
Page Count
282 pages
Identifiers
- ISBN-101902566092
- ISBN-139781902566092
- OCLC Control Number43969318
- Open LibraryOL18776750M
Classifications
- DDC338.4738464
Subjects
Topics
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