Contributions

  • Kwan, Lisa - Contributor
  • Harvard Business School - Contributor

Publication

2011 - Harvard Business School, Boston, Massachusetts

Language

English

Word Count

10,250 words, Guess

Page Count

41 pages

Identifiers

Description

Why do some teams fail to convert members' knowledge into valued outcomes? We propose that members' differing perceptions of each other's levels of expertise is a critical factor. To capture this phenomenon, we introduce the concept of expertise dissensus, a team property that reflects the variance in team members' perceptions of one another's levels of expertise. We argue that it matters how team members perceive all others' expertise - not just how they view the most expert team member -and develop and test a multi-level model to explain how expertise dissensus affects team processes and outcomes. We further advance theory by investigating the effects of expertise dissensus on all dimensions of team effectiveness: team performance, team viability, and individual member development (Hackman, 1987).

Subjects

Series Statement

  • Working paper / Harvard Business School -- 12-070

Reader Reviews

No reviews yet for this book.

Be the first to share your thoughts!