Contributions

  • Michael Edwardson (Foreword) - Contributor

Publication

2000-04-01 - Berrett-Koehler Publishers

Language

English

Word Count

77,500 words, Guess

Page Count

310 pages

Physical Format

Hardcover

Identifiers

and 3 more
  • Library of Congress Control Number99086124
  • Goodreads581958
  • LibraryThing2817747

Classifications

  • LCCHF5415.5.B3673 2000
  • LCCHF5415.5 .B3673 2000

First Sentence

Customers are not always right.

Subjects

Other Editions

  • Emotional Value: Creating Strong Bonds with Your CustomersHardcoverBerrett-Koehler Publishers2000-04-01

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