Service Management
Operations, Strategy, and Information Technology
2nd edition
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Publication
1997-08-01 - McGraw-Hill Companies
Language
English
Word Count
160,000 words, Guess
Page Count
640 pages
Physical Format
Hardcover
Identifiers
- Internet Archiveservicemanagemen00fitz
- ISBN-100070217602
- ISBN-139780070217607
- Goodreads3070325
- LibraryThing2778392
and 1 more
- Open LibraryOL9249434M
First Sentence
Services lie at the very hub of economic activity in any society.
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