Ko de Ruyter

Identifiers

Open LibraryOL618174A

Top Subjects

Decision making (1)
Consumer satisfaction (1)
Consumer complaints (1)

Books by Ko de Ruyter

Total count: 5

Dissatisfaction managementa study into the use of consumer dissatisfaction as a source of management information by organizations

Uitgeverij Lemma BV1993-01-01
Qualitative market researchtheory and practice

Lemma Publishers2003-01-01
Research on International Service MarketingA State of the Art

Emerald Publishing Limited2005-01-01
Handbook of Research on Customer Loyalty

Elgar Publishing Limited, Edward2022-01-01
Oxford Handbook of Individual Differences in Organizational Contexts

Oxford University Press2024-01-01