Contributions

  • Jurgens-Panak, Michele. - Contributor

Publication

1992 - Pitman, London, England

Language

English

Word Count

114,000 words, Guess

Page Count

456 pages

Identifiers

  • ISBN-100273034472
  • ISBN-139780273034476
  • Goodreads796148
  • LibraryThing4882818
  • Better World Books9780273034476
and 1 more

Classifications

  • DDC658.812094

Alternate Titles

  • Financial Times.

Subjects

Other Editions

  • Total customer satisfaction: lessons from 50 companies with top quality customer servicePitman1992-01-01

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