Contributions

  • Heaton, Cherrill P - Contributor

Publication

2000 - Delmar/Thomson Learning, Albany, NY, New York (State)

Language

English

Word Count

108,000 words, Guess

Page Count

432 pages

Identifiers

  • ISBN-100766814157
  • ISBN-139780766814158
  • Goodreads801120
  • Library of Congress Control Number99049972
  • OCLC Control Number42592978
and 1 more

Classifications

  • LCCTX911.3.C8 F67 2000

Subjects

Topics

Customer servicesHospitality industryHospitality industry -- Customer services

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