Contributions

  • Bruhn, Manfred. - Contributor
  • Stauss, Bernd. - Contributor

Publication

1991 - Gabler, Wiesbaden, Germany

Language

German

Word Count

107,250 words, Guess

Page Count

429 pages

Identifiers

  • ISBN-10340913655X
  • ISBN-139783409136556
  • Goodreads4612743
  • Library of Congress Control Number92206189
  • Better World Books9783409136556
and 1 more

Classifications

  • DDC658.8/12
  • LCCHF5415.5 .D54 1991
  • LCCHF4999.2-6182

Subjects

Topics

CommerceManagementCustomer servicesService industriesCustomer services -- GermanyService industries -- Germany -- Management

Places

Other Editions

  • Dienstleistungsqualität: Konzepte, Methoden, ErfahrungenGabler1991-01-01

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