Books by Leonard L. Berry
Total count: 19
Marketing and the social environmenta readings text1st ed.Petrocelli Books1973-01-01
Marketing for the bank executive.1st ed.Petrocelli Books1974-01-01
Bankers who sellimproving selling effectiveness in bankingBank Marketing Association1985-01-01
Marketing servicescompeting through qualityFree Press1991-01-01
On great servicea framework for actionFree Press1995-01-01
Discovering the soul of servicethe nine drivers of sustainable business successFree Press1999-01-01
Die Kunst Kunden zu begeistern. Neun Erfolgsfaktoren für Service der Extraklasse.MI2000-10-01
Como Descubrir el Alma del ServicioLos Nueve Motores del Exito Empresario SostenidoEdiciones Granica, S.A.2001-10-01
Un Buen Servicio Ya No BastaCuatro Principios del Servicio Excepcional al ClienteGrupo Editorial Norma2003-10-01
Management lessons from Mayo Clinicinside one of the world's most admired service organizationsMcGraw-Hill2008-01-01
Xiang shi jie zui hao de yi yuan xue guan liDi 1 banJi xie gong ye chu ban she2009-01-01